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Client Information

Cancellation Policy

To avoid disruption to treatments, we do have a 24 hour cancellation policy. We do realise that problems occur, we would however appreciate it if notice could be given, so your appointment could be passed onto someone else. Otherwise a fee of 50% of the treatment booked will be charged.

Appointments

Should you wish to have a particular therapist do let us know when making you appointment & we will do our best to accomodate where possible. If booking is not available do put your name on the cancellation list.

Children

Due to the heavy demands placed on us by our busy insurance company, we would ask you do not bring children in to the clinic when treatments are being carried out. Any problems with the child care please contact the salon manager.

Client Confidentiality

All personal information given is held in the strictest of confidence.

Gift Vouchers

Gift vouchers are available and make perfect gifts. We offer a postal service.

Pregnancy

If you are or could be pregnant, please let us know in advance. We can design treatments to suit your needs but we only advise doing treatments over 16 weeks.

Mobile Phones

To maintain complete relaxation in our clinic for yourself & other clients, we would ask that you turn your mobile phones off and refraing from using them.

Pricing

Were reserve the right to change our prices as required and without notice.

We accept all major credit cards, including switch, visa, maestro and mastercard.